🆘 Help & Support Center

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Find answers to your questions, learn how to use our platform, and get the support you need to succeed with AI trading.

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🚀
Getting Started
Learn the basics and set up your first trading bot
💬
Live Chat
Chat with our support team for instant help
🎥
Video Tutorials
Watch step-by-step guides and tutorials
👥
Community
Connect with other traders and share insights
🔌
API Docs
Technical documentation for developers
🔧
Troubleshooting
Fix common issues and errors

Browse by Category

🚀
Getting Started
12 articles
  • How to create your first trading bot
  • Understanding AI trading strategies
  • Setting up your account and preferences
  • Connecting to crypto exchanges
  • Your first successful trade
View All Articles →
🤖
AI & Trading
18 articles
  • How our AI algorithms work
  • Customizing trading strategies
  • Risk management and position sizing
  • Backtesting your strategies
  • Understanding market signals
View All Articles →
🔌
API & Integration
15 articles
  • API authentication and setup
  • Making your first API call
  • Webhooks and real-time data
  • SDK documentation and examples
  • Rate limits and best practices
View All Articles →
💰
Billing & Accounts
9 articles
  • Understanding our pricing plans
  • Managing your subscription
  • Payment methods and billing
  • Upgrading or downgrading plans
  • Refunds and cancellations
View All Articles →
🔒
Security & Privacy
11 articles
  • Two-factor authentication setup
  • API key security best practices
  • Understanding our security measures
  • Data privacy and protection
  • Reporting security issues
View All Articles →
🔧
Troubleshooting
14 articles
  • Common connection issues
  • Trading bot not executing orders
  • API errors and solutions
  • Performance optimization tips
  • Platform status and downtime
View All Articles →

Recent Updates

🆕
New Visual Strategy Builder Released
Create custom trading strategies without coding using our new drag-and-drop interface.
December 15, 2024
🔌
API v2.0 Documentation Updated
Enhanced API documentation with new endpoints and improved examples.
December 12, 2024
📱
Mobile App User Guide Added
Complete guide for using our mobile app to monitor and manage your trading bots.
December 10, 2024
🔒
Updated Security Best Practices
New guidelines for keeping your account and API keys secure.
December 8, 2024

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